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Faq's
FREQUENTLY ASKED QUESTIONS
Ques 1: How do I contact If I have questions about your Gemstones or Jewelry collections or the ordering process ?
Ans 1:    We are happy to assist you with any questions you have. Please contact us by E-Mail at srggems@gmail.com or by Telephone at +91-9828339688.
     
Ques 2: What address may I use to contact your business or submit an order by mail ?
Ans 2:    Our Address is : 138, Chota akhara near power house brahampuri, Jaipur-302002,INDIA.
Our Mailing address is :- srggems@gmail.com

Ques 3: How long does it take to receive an order ?
Ans 3:    Normally if the goods is ready with us,we despatch the same day but if we need to manufacture then we need about 2 to 3 weeks to prepare the goods ( time may take more/less depending on the kind of work) & then it takes about 4-7 days on the way from Jaipur (India) to your city if we ship by UPS/Fedex.
       
Ques 4: Do you offer any promotions or special offers ?
Ans 4:    Please submit your company Information & email address at http://www.srggems.com/query.aspx You will receive special offers from our company time to time through email and newsletters.
       
Ques 5: Do you sell your products in wholesale?
Ans 5:    Yes, we are happy to sell our product at wholesale prices. Please contact us with your company name, address, phone number, contact name, email address, fax number etc, and inform us the products you want to buy in wholesale with the quantities you can buy. so, we can inform our wholesale price for it.
       
Ques 6: What makes you stand out among the rest ?
Ans 6:  Shri Radha Govind Gems is a known name in Gem & Jewellery Sector. The progressive firm has successfully been conducting colored gemstones business for last 10 years.

Ques 7: Please note:
Ans 7:    Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
 


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